Archive

It may be a measure of the government’s incompetence in the area of housing that two recent major announcements were sorely...

Zoopla has become the latest accredited supplier of the New Homes Quality Board (NHQB) for its software that supports housebuilders. It come...

A new Code of Practice for builders and an independent Ombudsman for consumers in the new-build sector went live this week. Customers...

The Dispute Service has been selected to operate the New Homes Ombudsman scheme, following what has been called ”a fiercely competitive...

One of the most senior politicians involved in the property industry is embroiled in a row over her anti-Marcus Rashford social...

A consultation into the draft New Homes Quality Code has been published with a consultation period for the industry ending on...

A new body which says it will “champion better outcomes for buyers” is described as independent but is to be chaired...

The government has - once again - announced the introduction of a New Homes Ombudsman.  The news came yesterday when Housing Secretary...

It’s on - although judging by the early lack of enthusiasm amongst the British public, you might be forgiven for thinking...

The National Association of Estate Agents has told the government that it wants one single Ombudsman to provide redress across all...

It’s clear that some agents are not fans of Trading Standards officers, described in the comments sections of the trade press...

The government has revealed that it’s to ‘test’ the workings of the New Homes Ombudsman before the scheme formally launches. Housing Secretary...

The dust may have settled on the government’s recent announcement regarding housing and property complaints, but opinion is still split on...

The government has this morning set out wide-ranging changes to redress systems for agents, the sales and lettings sectors, and other...

The government says it will be releasing details of its ideas to revamp redress systems concerning agents and new homes “in...

The government, which only recently said there would be one Ombudsman covering the entire housing sector, has announced that there is...